Data Protection · International

Privacy Policy

Durban Poison® (Official) → iNkosi yeSativa™ Co‑op

How we collect, use, and protect the personal information you share with us.

I. Information We Collect

We collect information you provide directly to us, including your name, email address, phone number, billing and shipping address, and order details. We also automatically collect limited technical data such as your IP address, browser type, and usage activity to operate and secure the website.

II. How We Use Your Information

Your information is used to process and fulfil orders, provide customer support, send transactional communications, prevent fraud, and improve our products and services. We process personal data only where we have a lawful basis to do so, including your consent, the performance of a contract, or our legitimate business interests.

III. Sharing of Information

We do not sell your personal information. We share data only with trusted service providers who assist us with payment processing, order fulfilment, and logistics, and only to the extent necessary to deliver our services. These partners are required to protect your information and use it solely for the purposes we specify.

IV. International Data Transfers

As an international operation, your information may be processed and stored in countries other than your own. Wherever your data is transferred, we apply appropriate safeguards to ensure it receives a consistent level of protection in accordance with recognised international data protection standards.

V. Your Rights

You have the right to access, correct, or request deletion of your personal information, to object to or restrict certain processing, and to withdraw consent at any time. To exercise these rights, please contact us using the details below. We retain personal data only for as long as necessary to fulfil the purposes described in this policy.